Privacy Policy

We update this document when the way our website operates changes. Nguyen Logistics provides freight, warehousing, logistics support, and customs clearance services in Vietnam.

We may ask you to provide personal information so that we can assist you, respond to your questions, and advise you on our services. The following explains how we collect that information.

How nguyentrans.com collects customer information

1. Contact form

When you contact Nguyen Logistics through the website, we may ask for:

• Your name.
• Your email address, which is personal information we use to reply to your questions.
• Your phone number, which is personal information we use when you request an urgent response.
• The message you would like to send us.

2. Service request form

When you request one of our services, we ask for the following information:

• Your name.
• The service you need.
• Your phone number, so that we can call you to discuss the service.
• Your email address, so that we can send you rates, service options, process details, and other information to help you make an informed decision.
• Your message, where you can explain your requirements or add any specific requests.

3. Callback request form

Our service pages include a callback request option for customers who would prefer us to contact them. This gives you another convenient way to discuss your requirements with our team.

We may introduce additional ways to collect customer information as we develop services such as shipment tracking or tools for managing the services you use. These features may require a member login. 

We will update this policy if we introduce any additional methods of collecting personal information.

Our privacy commitment

Personal information you provide through nguyentrans.com will be kept confidential between you and Nguyen Logistics. We undertake not to share your personal information with any third party in any form.

This document may change as the website develops. Please review the policy when you visit the website and before using its services.

By using the resources on this website, you acknowledge that you understand our privacy policy.